Frequently Asked Questions
When does the Promotion start?
03 February 2021
When does the Promotion end?
31 August 2021
Are there any limitations to entering this promotion?
(i) Any persons who are directors, officers or employees of MSA Devco (Pty) Limited (“the Promoter” or “McDonald’s”), or any company supplying prizes (“Prize Partners”), or any company responsible for redemption of prizes / discounts for the Promotion and their respective parent companies, franchisees, subsidiaries, affiliated companies or service agencies, and those companies retained in any way by McDonald’s for the administration of the Promotion, (ii) any other persons involved in the development, production, or distribution of materials for this Promotion, (iii) persons who are immediate family members (defined as spouse or biological or adoptive or step – mother, father, sister, brother, daughter, son or dependant) of, or reside in the same household as, any person in any of the preceding categories, (iv) any person acting on behalf of a syndicate or collection of persons acting in concert, (v) any person entering via an agent or using the services of or which is an entity carrying on the business of entering (or advising on entering) prize promotions.
What do I have to do to participate in this promotion?
During the Promotion, you can obtain an official Scratch Card Reward Voucher from any participating McDonald’s Restaurant, whilst stocks last, when purchasing any Large or Extra-Large Meal and you will receive a voucher to redeem a guaranteed reward.
It is the customers’ responsibility to ensure they receive their designated number of reward voucher(s) at the time of their original purchase (as printed on till receipt). Reward voucher(s) cannot be re-issued after the original transaction has been completed.
The Promoter reserves the right to offer additional reward vouchers at any time during the Promotion. Check for details of any changes on the website.
Purchases comprising one or more Medium or Large Meals within the same transaction will qualify for the aggregate number of promotional reward vouchers as stated above.
How to redeem your voucher?
A scratch card with a unique code will be handed to the customer with a USSD string (*120*662#) the customer will dial the USSD string and enter unique code and follow prompts to select reward. Enter the unique code found on the voucher and select the province in which you reside. After your provincial selection has been made, a list of reward categories will be displayed pertaining to the selected province. 1 (one) reward selection per unique code is permitted. The customer will receive an SMS with the digital reward pin to be used for redemption. Once a reward has been selected it cannot be changed. If the journey is not complete the customer will not be issued with their digital reward pin for their intended reward.
Alternatively, redeem your Reward Voucher via Microsite www.mcdonaldsa-rewards.co.za
During the Promotion you can obtain your official Scratch Card Reward Voucher that contains a unique code (Scratch to reveal) as well as the Microsite URL to redeem. www.mcdonaldssa-rewards.co.za
Enter the unique code found on the voucher in the redeem field.
Select the province in which you reside.
After your provincial selection has been made, a list of reward categories will be displayed pertaining to the selected province. 1 (one) reward selection per unique code is permitted. The customer will receive a message with the digital reward pin to be used for redemption via SMS. Once a reward has been selected it cannot be changed. If the journey is not complete the customer will not be issued with their digital reward pin for their intended reward
May I enter more than once?
May I use more than one voucher per transaction?
No. You can only use one voucher per transaction, i.e. multiple vouchers cannot be redeemed against a single transaction.
Is there a validation process?
Customer will be validated with the unique code that they are provided with on the voucher.
Can I exchange my reward for an alternative one?
Rewards / Discounts may not be exchanged for any cash or other alternative (unless stated) and Reward Vouchers(s) and prizes / discount are non-negotiable, non-transferable, and non-divisible and are not permitted to be sold or resold.
What is TLC Marketing’s working hours?
08h30 – 16h30 weekdays (Monday to Friday) – excludes Saturdays and Sundays and public holidays
TLC Marketing Email Address?
email@example.com or call 0116767778
Terms and Conditions
Flight booking – R200 (Two Hundred Rand) Off
This voucher can only be used on www.mcd-travel.co.za for flight bookings made online.
These vouchers are valid until 31 August 2021.
The voucher cannot be redeemed for cash.
Any amount of the voucher not redeemed on booking may be forfeited.
Voucher code is case sensitive.
Select payment method before attempting to insert voucher code.
If you have any issues redeeming your voucher please contact customer service on 087 820 2041
Voucher cannot be used against current special offers and promotional offers.
Please note that T&C’s apply: www.tlctravel.co.za
Email firstname.lastname@example.org for queries related to flights and accommodation.
Bookings for flights and accommodation must be made 72 hours or longer in advance.
100% Cancellation fee will apply after booking confirmation and payment.
No changes are permitted after booking confirmation and payment.
Rates are based on a room-only, all extras are for your own account
Cost for meals and extra services must be settled direct.
Voucher cannot be used in conjunction with any other special promotions or supplier specials.
Voucher cannot be redeemed for cash or other services.
Additional fees may apply.
Only one voucher can be used per booking. Multiple vouchers cannot be used in one transaction.
Please note parental / legal guardian consent is required for a flight ticket to be issued in the name of a minor.
Subject to promotional availability.
Please note that independent partners T&C’s apply.
Conditions applicable to all Prize Partner Instant Win / Discount Prizes
Instant Win/Discount Prizes are not for use in conjunction with any other promotion or offer (including other price reductions) and discounts that are valid against the purchase requirement at the time of redemption.
Only ORIGINAL and AUTHENTIC and VALID Reward Vouchers with Unique codes will be accepted, expired, counterfeit, or incomplete unique codes will be VOID and will not be accepted.